Improves communication between machine operators and TCIcutting’s technical assistance service with the use of intelligent Augmented Reality Glasses. Provides a quick and effective solution against possible machine stoppages caused by technical and/or mechanical incidences. Any client, any sector.
Premium View benefits:
· Real-time visualization of the cutting operator’s field of vision by TCIcutting’s technical service engineers.
· Possibility of ‘hands-free’ videoconferencing.
· The technical assistance expert can remotely use a red pointer to assist and guide the cutting operator.
· The technical assistance service is able to take screenshots of the video call, edit them, write notes and send them instantly to the cutting operator.
· The cutting operator can see text files with simultaneous translation, images, or even documents sent by the technical assistance department.
· The technical assistance service can share the screen with the cutting operator.